Most leaders think listening means staying quiet. Coach Pat Sullivan calls it something different — aggressive listening. You don't just hear with your ears. You listen with your eyes. You look directly at the person speaking. You make them feel understood. At every timeout, Pat would stand in front of his team and say "give me your eyes" — because if he had their eyes, he had their minds. This one habit separates average communicators from great leaders in sports, business, and life.
Watch the full episode with Coach Pat Sullivan here: https://youtu.be/eNaxXPY8dWI